The Power of Digital Marketing Tools: Case study of PT Lifa Plasmet Indonesia
DOI:
https://doi.org/10.47313/oikonomia.v21i1.3949Abstract
Purpose The development of increasingly modern times makes all business activities use digital marketing to increase brand awareness of a business. PT Lifa Plasmet Indonesia is a company in the field of manufacturing plastic ID accessories and product customization decided to do digital marketing with sites, Facebook and Instagram social media, create Mailchimp, and create a trade account on the Tokopedia marketplace site. Methodology The research method used is descriptive qualitative with a data triangulation approach through interviews, observation and documentation. Findings The results in this study show an impressive positive impact in gaining public awareness about PT Lifa Plasmet Indonesia through websites or sites and social media. These results can be seen from the number of website visits, insights from Facebook and Instagram social media, as well as increased customer reviews and interactions on Google My Business. Suggestion It is hoped that the company will remain consistent in maintaining the content uploaded on social media and maximizing the increased exposure of PT Lifa Plasmet Indonesia
References
Andiana, B. D. L., Hurriati, L., & Fathurrahman, F. (2021). Adoption of digital marketing in strengthening micro, small and medium enterprises in Mataram City during The Covid 19 Pandemic. In 2nd Annual Conference on Education and Social Science (ACCESS 2020), 554-557. Atlantis Press. https://doi.org/10.2991/assehr.k.210525.148
Arianto, B. (2019). Buzzer media sosial dan branding produk UMKM Daerah Istimewa Yogyakarta. Jurnal UMKM Dewantara, 2(1), 27-46. Retrieved from https://jurnalfe.ustjogja.ac.id/index.php/umkmd/article/view/1321
Armayani, R. R., Tambunan, L. C., Siregar, R. M., Lubis, N. R., & Azahra, A. (2021). Analisis peran media sosial Instagram dalam meningkatkan penjualan online. Jurnal Pendidikan Tambusai, 5(3), 8920-8928. Retrieved from https://jptam.org/index.php/jptam/article/view/2400
Asosiasi Penyelenggara Jasa Internet Indonesia. (2024). APJII Jumlah Pengguna Internet Indonesia Tembus 221 Juta Orang. Asosiasi Penyelenggara Jasa Internet Indonesia. https://apjii.or.id/berita/d/apjii-jumlah-pengguna-internet-indonesia-tembus-221-juta-orang
Bangun, C. S., & Purnama, S. (2022). Optimalisasi pemanfaatan digital marketing untuk UMKM (Usaha Mikro, Kecil dan Menengah). ADI Pengabdian Kepada Masyarakat, 3(2), 89–98. https://doi.org/10.34306/adimas.v3i2.826
Chairudin, A., & Sari, S. R. (2021). Model hubungan citra merek dan minat beli ulang : peran kepuasan pelanggan dan kesetiaan pelanggan. Oikonomia: Jurnal Manajemen, 17(2), 112–126. https://doi.org/10.47313/oikonomia.v17i2.1259
Dhea, W. R., Laila, A., & Rahmat, W. (2022). Analysis of medical discourse on online news on instagram social media. Journal of Asian Studies: Culture, Language, Art and Communications, 3(1), 56-64. Retrieved from https://journal.haqipub.com/index.php/jas/article/view/150/0
Dilham, A., Sofiyah, F. R., & Muda, I. (2018). The internet marketing effect on the customer loyalty level with brand awareness as intervening variables. International Journal of Civil Engineering and Technology, 9(9), 681-695. Retrieved from https://iaeme.com/Home/article_id/IJCIET_09_09_065
GoodStats. (2024). Orang Indonesia Paling Sering Habiskan Waktu untuk Main Sosial Media. GoodStats. https://goodstats.id/article/orang-indonesia-paling-sering-habiskan-waktu-untuk-main-sosial-media-nETfh
Hennink, M., & Kaiser, B. N. (2022). Sample sizes for saturation in qualitative research: A systematic review of empirical tests. Social Science & Medicine, 292, 114523. https://doi.org/10.1016/j.socscimed.2021.114523
Kasih, D. P. D., Santosa, G. D. H., Wijaya, I. M. M., & Dwijayathi, P. T. (2023). Perseroan Perorangan Pasca Undang – Undang Cipta Kerja Perubahan Paradigma Perseroan Terbatas Sebagai Asosiasi Modal. Jurnal Hukum Dan Sosial Politik, 1(3), 231–240. https://doi.org/10.59581/jhsp-widyakarya.v1i3.621
Lady, L., Calystania, V., Vira, V., Novia, J., Sisca, V., & Stephanie, S. (2023). Implementation and enhancement of social media marketing strategy on Batam micro, small, and medium enterprise. Inovbiz: Jurnal Inovasi Bisnis, 11(1), 74-89. Retrieved from http://103.174.114.133/index.php/IBP/article/view/3240
Lady, Shevia, & Nurjanah, L. (2024). Optimizing customer engagement: employing triangulation methodology to improve social media content strategy for MSME. Journal of Business & Applied Management, 17(1), 001-022. https://doi.org/10.30813/jbam.v17i1.5252
Merdekawati, A., Kurniawan, A., Leidiyana, H., Ghazali, A., & Waryono. (2021). Pelatihan google bisnisku untuk meningkatkan pemasaran pada karang taruna Tunas Mandiri Desa Sukaharja. PaKMas: Jurnal Pengabdian Kepada Masyarakat, 1(2), 66–70. https://doi.org/10.54259/pakmas.v1i2.72
Mudjiarto, M., & Afrianti, M. R. (2020). Efektivitas online promotion mix melalui media sosial facebook untuk meningkatkan omzet penjualan umkm di wilayah Kebayoran Lama. Oikonomia: Jurnal Manajemen, 16(1). https://doi.org/10.47313/oikonomia.v16i1.901
Noor, A. (2022). Analisa pengaruh kualitas aplikasi terhadap kepuasan pelanggan Tokopedia menggunakan metode PIECES framework. Journal of Information System Research (JOSH), 3(4), 658–665. https://doi.org/10.47065/josh.v3i4.1937
Oktaviani, P., & Lestari, R. (2017). Pengaruh celebrity endorser, tagline dan citra merek terhadap kesadaran merek konsumen facial foam pond’s di SMK Al-Makmur Ciganjur Jakarta Selatan. Oikonomia: Jurnal Manajemen, 13(2). https://doi.org/10.47313/oikonomia.v13i2.509
Patton, M. Q. (2014). Qualitative research & evaluation methods: Integrating theory and practice (4th ed.). California: Sage Publication Inc.
Prihatini, P. (2022). Pelatihan digital marketing dalam upaya meningkatkan penghasilan ibu rumah tangga majlis taklim perempuan Kecamatan Jatiyoso. ABDIKAN: Jurnal Pengabdian Masyarakat Bidang Sains Dan Teknologi, 1(2), 264–270. https://doi.org/10.55123/abdikan.v1i2.309
Prosarani, A. (2022). Implementasi customer relationship management pada platform bisnis wordpress. Applied Business and Administration Journal, 1(2), 81–88. Retrieved from https://journal.ebizmark.id/index.php/abaj/article/view/17
Putri, L. A., Said, M. I., Mustari, Rahmatullah, & Hasan, M. (2023). Analisis pemasaran digital barang elektronik: Pada toko computer di Yogyakarta. Jurnal Ekonomi, Sosial & Humaniora, 4(07), 34–50. Retrieved from https://www.jurnalintelektiva.com/index.php/jurnal/article/view/941
Qausya, A. A., Ramadhan, I., & Fernando, E. (2024). Analysis of Jacquelle Beaute’s MPR strategy through #JacquelleDisneyEdition in increasing brand awareness. Journal of Law, Politic and Humanities, 4(6), 2561–2570. https://doi.org/10.38035/jlph.v4i6.856
Rahi, S. (2017). Research design and methods: A systematic review of research paradigms, sampling issues and instruments development. International Journal of Economics & Management Sciences, 06(02). https://doi.org/10.4172/2162-6359.1000403
Robinson, O. C. (2014). Sampling in interview-based qualitative research: A theoretical and practical guide. Qualitative Research in Psychology, 11(1), 25–41. https://doi.org/10.1080/14780887.2013.801543
Slice.id. (2024). Tren Pengguna Media sosial dan Digital Marketing Indonesia. Slice.Id. https://www.slice.id/blog/tren-pengguna-media-sosial-dan-digital-marketing-indonesia-2024 .
Sunarti, S. (2022). Pembuatan media pembelajaran menggunakan canva pada pelatihan media pembelajaran berbasis teknologi informasi dan komunikasi di Kabupaten Muba. Jurnal Perspektif, 15(1), 96–105. https://doi.org/10.53746/perspektif.v15i1.71
Syarif, I. A., Utomo, E., & Prihartanto, E. (2021). Identifikasi potensi pengembangan wilayah pesisir Kelurahan Karang Anyar Pantai Kota Tarakan. Jurnal Cakrawala Ilmiah, 1(3), 225–232. https://doi.org/10.53625/jcijurnalcakrawalaindonesia.v1i3.604
Wahyuni, S., Armiani, Setiawati, E., & Pirdaus, I. (2024). Pengaruh financial technology, media sosial, e-commerce, dan google my business terhadap peningkatan pendapatan UMKM. Jurnal Ilmiah Ekonomi Dan Bisnis, 2(4), 731–745. https://doi.org/10.57141/kompeten.v2i4.94
Zalukhu, F., Mendrofa, Y., Zebua, E., & Gea, N. E. (2024). Analisis pemanfaatan digital marketing dalam meningkatkan volume penjualan di Ud. Wery Bakery Kota Gunungsitoli. INNOVATIVE: Journal Of Social Science Research, 4, 4869–4881. Retrieved from https://j-innovative.org/index.php/Innovative/article/view/9948
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Lady, Defen, Rizni Aulia Qadri

This work is licensed under a Creative Commons Attribution 4.0 International License.